sw777's Privacy Policy

sw777 collects various types of information to operate its services. This information falls into two main categories — information you provide directly, and information collected automatically.

A. Personally Identifiable Information

• Full name (first and last name)
• Date of birth (for age verification)
• Mobile number
• Email address (if provided)
• National ID or passport details (for identity verification)

B. Financial Information

• Mobile banking number (bKash, Nagad, Rocket, or Upay)
• Transaction history — deposit and withdrawal records
• Account balance information

C. Technical Information

• IP address and device identifiers
• Browser type and operating system
• Login time, session duration, and device fingerprint
• Pages visited, click patterns, and navigation data

D. Gaming & Betting Information

• Bet placement history and amounts
• Win and loss records
• Preferred games and categories
• Bonus claims and wagering activity details

sw777 collects user information through the following methods:

• Account Registration: When you register on sw777, you provide information directly yourself.
• Identity Verification (KYC): Through the identity confirmation process to ensure secure transactions and prevent fraud.
• Payment Processing: When completing transactions via bKash, Nagad, Rocket, or Upay.
• Cookies & Tracking Technology: Automatically, to improve your browsing experience.
• Customer Support Contact: When you request assistance via live chat or email.

sw777 uses collected information only for legitimate and necessary purposes. We use your information for the following reasons:

3.1 Account Management

Information is used to create, verify, and manage your account. Proper identity verification ensures that only legitimate users can access the services.

3.2 Financial Transaction Processing

Financial information is used to securely complete deposit and withdrawal transactions, award bonuses, and maintain accurate balance records. All transactions are protected by SSL encryption.

3.3 Customer Support

When you contact our 24/7 live chat or email support service, the necessary information is used to resolve your issue quickly.

3.4 Security & Fraud Prevention

Information is analysed to detect and prevent unauthorised access, money laundering, and other fraudulent activities. This is essential for protecting your account and funds.

3.5 Service Improvement

Aggregate usage patterns are analysed to continually improve the user experience, platform performance, and gaming environment.

3.6 Responsible Gaming

Gaming behaviour is monitored to enforce responsible gaming policies. If any user shows signs of harmful behaviour, we provide the necessary support.

sw777 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Only the information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is exchanged with those payment providers. These service providers are governed by their own privacy policies.

4.2 Technology Partners

Technology partners who assist in operating the platform — such as game providers and server infrastructure suppliers — receive only the information they need to fulfil their specific responsibilities. They all operate under confidentiality agreements.

4.3 Legal Obligations

sw777 may be required to disclose information as part of a court order, government directive, or legal process. Applicable law is always followed in such cases.

sw777 uses cookies and similar technologies to improve your user experience.

5.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions, ensuring security, and core platform functionality — these cannot be disabled.
• Functional Cookies: Used to remember your preferences, language, and settings.
• Analytics Cookies: Collect aggregate data to understand which parts of the site are used most.

5.2 Cookie Controls

Non-essential cookies can be disabled by changing your browser settings. However, doing so may limit some platform functionality.

The security of your information is one of sw777's top priorities. We keep data secure using modern technical and organisational measures.

6.1 Security Measures

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption, making it impossible for third parties to access your information.
• Secure Servers: Data is stored in secure data centres with strict access controls in place.
• Password Hashing: Your password is never stored directly — it is transformed using a strong hashing algorithm.
• Two-Factor Authentication (2FA): An additional verification method is provided to prevent unauthorised access to your account.
• Regular Security Audits: Regular security reviews are conducted to identify system vulnerabilities.

6.2 Data Retention Period

Your information is retained for as long as your account is active. Even after an account is closed or deactivated, information may be retained for as long as necessary for legal obligations, financial audits, and fraud prevention purposes.

sw777 believes you have full rights over your own information. You may exercise the following rights:

7.1 Right to Access

You may request to know what information sw777 has collected about you at any time. Contact our customer support and we will provide a summary of your information.

7.2 Right to Correction

If any information we hold about you is incorrect or outdated, you may request a correction. We will update the information after verification.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, this may not be fully possible in cases involving legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. For marketing communications, you may opt out at any time.

7.5 Right to Data Portability

You may receive a copy of your information, which will be provided in a commonly usable format.

To exercise any of the above rights, please contact our customer support team. We will process your request as quickly as possible.

sw777 is strictly a service for adults. All our services are for users aged 21 and above only.

• Age is verified at registration and identity documents may be requested in cases of doubt.
• We do not intentionally collect any information from minors.
• If we have evidence that any account belongs to a minor, that account will be suspended immediately and the associated information will be deleted.

sw777 reserves the right to amend or update this Privacy Policy as needed. If significant changes are made to the policy:

• The "Last Updated" date at the top of the page will change.
• Active users may be notified of the changes via live chat or email.
• Continuing to use the platform after changes have been made will be considered your acceptance of the revised policy.

We recommend you review this page regularly so you are always aware of the latest policy.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact sw777's customer service team:

Our team will process any privacy-related request you have as quickly as possible. sw777 is committed to protecting your privacy and always respects your trust.